I work for a start up in San Francisco and am heading up our open enrollment for the first time. When I called OneDigital completely stressed and confused, Phoebe is the one who assisted me.
When I tell you she made all the difference I am not overstating. I started off not even knowing if I wanted my company to stay with Zenefits/OneDigital but after the exceptional customer care that I received from Phoebe and the renewals team, I could not imagine going anywhere else.
Not only did Phoebe take the time to explain each of our options in a clear and concise manner, but gave recommendations that I would have never thought of. Phoebe and team are insightful, take wonderful initiative and made a process that I was absolutely dreading into the most pleasant experience.
Thank you for taking care of our customer during their Open Enrollment. During moments of transition, it can be easy to lose sight of why we do and what we do as Consultants. You’ve demonstrated what it means to be a Team Z Consultant!