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| J A N U A R Y 2 0 1 6 — S P E C I A L E D I T I O N Editor Katie Prellwitz Manager, Communications Editorial Assistant Brittany Floyd Corporate Development Coordinator Contributing Editor Melissa Coffey, Coffey Creative Creative Director Kitty Hart, Meow Design Executive Sponsor Elizabeth Chrane Executive Vice President of Culture and Corporate Development I N T H I S S P E C I A L E D I T I O N P R E S I D E N T ' S P E R S P E C T I V E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 F I N A N C E / L I C E N S I N G / C O M M I S S I O N S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 L E A R N I N G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 C U LT U R E / D E V E LO P M E N T H U M A N R E S O U RC E S / TA L E N T M A N AG E M E N T . . . . . . . . . . . . . . . . . . . . . . . . 5 C U S TO M E R A DVO C AT E C E N T E R . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 M E RG E R S & AC Q U I S I T I O N S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 O P E R AT I O N S & C L I E N T S E R V I C E S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 C O M P L I A N C E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 T E C H N O LO G Y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 0 S A L E S & M A R K E T I N G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 M A R K E T S O L U T I O N S T E A M . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 www.digtialinsurance.com B U S I N E S S A N D E D I T O R I A L O F F I C E 200 Galleria Parkway, Suite 1950 Atlanta, GA 30339 770.250.2900 Suggestions for articles or comments: editor@digitalinsurance.com http://dimentions.digitalinsurance.com 1 This is our year to thrive as OneDigital! Get an inside look at how each department plans to make it happen.