FRESH THINKING | 2
FRESH THINKING | 2
Contents
FEATURE ARTICLE
A Unified Brand Promise for 2021 and Beyond
BUSINESS + OPERATIONS
2021 Operating Vision
Summit21 Recap
A Deep Dive into Customer Feedback to Fuel Retention
PEOPLE
The Next Normal
President's Award
Learning with Looop
Staying Connected
Bold Moments
CULTURE
Meet The DE&I Council
OneDigital Dash
New Offices
04
08
10
12
13
16
17
17
18
20
22
23
On Cover: April Husted, Managing Principal, OneDigital Southeast